Your Privacy Is Our Responsibility
All personal information you provide on the aec44 platform is stored with the highest level of security — through SSL encryption and strict data protection policies.
1. Introduction and Scope
aec44 ("we", "our") operates a secure online casino and betting platform for users in Bangladesh. This privacy policy describes how aec44 collects, stores, uses, and protects your personal information.
This policy applies to our website aec44.lat. By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy may be updated from time to time. Continued use of the platform after changes take effect will be considered your acceptance of the updated policy.
2. What Information We Collect
2.1 Information You Provide Directly
When registering an account and using the platform, you may provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password and security-related information
- Payment information — such as bKash, Nagad, Rocket, or Upay account numbers (for completing transactions)
- National ID card or passport details for identity verification
2.2 Automatically Collected Information
When you visit the aec44 platform, the following information may be collected automatically through technical means:
- IP address and device type
- Browser type and operating system
- Pages visited and activity logs on the platform
- Session duration and navigation patterns
- Data collected through cookies and similar tracking technologies
2.3 Transaction Information
Your deposit and withdrawal history, betting activity, and bonus usage information are stored securely in our systems. This information is necessary for account management and dispute resolution.
3. How Your Information Is Used
aec44 uses your personal information only for the following legitimate purposes:
- Account Management: Creating, verifying, and securely maintaining your account.
- Identity and Age Verification: Ensuring that only users aged 21 or above can use the platform.
- Processing Financial Transactions: Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
- Customer Support: Providing assistance through live chat and email.
- Fraud Prevention: Identifying unusual activity and protecting the security of the platform.
- Responsible Gaming: Identifying and supporting users who may be at risk of gambling-related problems.
- Platform Improvement: Analyzing user experience to improve the quality of our services.
- Legal Compliance: Adhering to applicable laws and regulations.
aec44 never sells your information to third parties.
4. Information Sharing with Third Parties
When Information Is Shared
Your information may be shared with trusted third parties only in the following limited circumstances:
- Payment processors (bKash, Nagad, Rocket, Upay, and banks) — to complete transactions
- Technology service providers — for platform operations, but they may not use the information for their own purposes
- Legal authorities — in response to valid court orders or government requests
- Fraud prevention agencies — to ensure the security of the platform
When Information Is Not Shared
aec44 never shares your information for the following purposes:
- Sale to marketing or advertising companies
- With any unrelated third party without your explicit consent
- With any commercial entity for business profit
5. Cookies and Tracking Technologies
The aec44 platform uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device that ensure the functionality of the site.
Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. Disabling these will disrupt the core functionality of the platform.
- Functional Cookies: Used to remember your preferences and settings.
- Analytical Cookies: Used to understand how the platform is used, which helps improve the quality of our services.
You can disable cookies through your browser settings, but doing so may limit some features of the platform.
6. Data Security Measures
aec44 has implemented industry-standard technical and organizational measures to keep your personal information secure:
- SSL Encryption: All data exchanged between the platform and your browser is encrypted using TLS/SSL technology.
- Secure Password Storage: Your password is never stored in plain text — it is kept only in hashed form.
- Access Controls: Only authorized staff can access the information they need.
- Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
- Data Minimization: No information beyond what is necessary is collected.
No online platform can guarantee 100% security. You are therefore encouraged to use a strong password and not share your account details with anyone.
7. Data Retention Period
aec44 retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:
- All account-related information is retained for as long as the account remains active.
- Even after an account is closed or deactivated, certain information may be retained for a specified period to meet legal obligations.
- Transaction and financial information is retained for the period required under applicable law.
- Information related to a dispute or legal proceeding may be retained for an extended period.
Once the specified period ends, information is securely deleted or processed in a way that your identity can no longer be identified.
8. Your Rights and Choices
Right to Access
You can contact us at any time to find out what information we hold about you.
Right to Rectification
If any of your information is incorrect, you can request a correction.
Right to Erasure
In certain circumstances you can request that your account information be deleted, though this may not be complete if legal obligations exist.
Data Portability
You can request a copy of your information where applicable.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily suspended.
To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.
9. Protection of Minors
aec44 is exclusively for adults. Only users aged 21 or above may create an account and use this platform.
We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has opened an account, that account and all associated information will be deleted immediately.
If you believe a minor is using aec44, please contact us.
10. Third-Party Services
The aec44 platform may use third-party services for payment processing and other functions. These service providers have their own privacy policies, over which we have no direct control.
However, we ensure that all service providers working with us have taken appropriate measures to protect your information and may not use your information beyond our instructions.
11. Changes to This Policy
aec44 reserves the right to update this privacy policy as needed. For significant changes, we will endeavor to notify you by one of the following means:
- By displaying a notice on the platform
- By sending a message to your registered email address
Continued use of the platform after changes have been made will be considered your acceptance of the updated policy. We therefore recommend visiting this page regularly.
12. Contact Us
Any questions about privacy?
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, our support team is ready to help.
Email Support:
Our support team is available 7 days a week, 24 hours a day via live chat and email in both Bengali and English.